Terms of Use

Last Updated: 30 July 2026

Welcome to HireMike.

These Terms of Use ("Terms") govern access to and use of the HireMike platform and related services provided by Inprod Solutions Pty Ltd ABN 71 609 446 531 ("HireMike", "we", "our", or "us"). By accessing or using HireMike, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the platform.

1. About HireMike

HireMike is an AI-assisted recruitment screening platform designed to help employers manage early-stage recruitment workflows, including:

Job creation and candidate intake
AI-assisted CV screening
AI-conducted screening interviews
Interview scheduling
Candidate scoring and summaries
Recruitment workflow management

HireMike is a decision-support platform only.

HireMike does not:

Act as a recruitment agency
Provide legal advice
Provide HR consulting services
Make hiring decisions on behalf of employers

All hiring decisions remain solely the responsibility of the employer.

2. Eligibility

You must be at least 18 years old to create or use a HireMike account.

By using HireMike, you represent and warrant that:

You are legally capable of entering binding agreements
All information you provide is accurate and current
You are authorised to act on behalf of your organisation where applicable

HireMike is not intended for individuals under 18 years of age.

3. Employer Accounts

Employers are responsible for:

Maintaining the confidentiality of account credentials
All activities conducted under their account
Ensuring authorised access only
Promptly notifying HireMike of any suspected unauthorised access

HireMike may suspend or terminate accounts where security risks, misuse, or policy violations are suspected.

4. Candidate Participation

Candidates do not require a HireMike account. By starting or participating in an interview, assessment, or application process conducted through HireMike, a candidate accepts these Terms as they apply to candidates.

Candidates participating in interviews through HireMike agree:

To provide truthful and accurate information
Not to impersonate another individual
Not to misuse or disrupt the platform
Not to record, rebroadcast, or redistribute interviews without permission
Not to use external AI assistance, automation tools, or deceptive aids during interviews where prohibited by the employer

Candidates acknowledge that interviews may be recorded, transcribed, and analysed using AI systems.

5. AI-Assisted Screening & Limitations

HireMike uses artificial intelligence systems to assist employers during recruitment processes.

This may include:

Automated CV parsing
Candidate scoring
AI-generated summaries
Conversational AI interviews
Transcript analysis
Automated recommendations

Important:

AI-generated outputs may contain inaccuracies, omissions, or errors
AI assessments are informational only
HireMike does not guarantee candidate suitability, performance, honesty, or qualifications
Employers must independently evaluate all candidates before making hiring decisions

Employers must not rely solely on AI-generated outputs when making employment decisions.

6. Acceptable Use

Users must not:

Use HireMike for unlawful purposes
Engage in discriminatory hiring practices
Configure unlawful screening criteria
Upload malicious software or harmful content
Attempt to reverse engineer the platform or AI systems
Scrape or bulk export candidate data without authorisation
Resell or sublicense platform access
Interfere with platform security or operations
Use the platform in violation of employment, anti-discrimination, or privacy laws
Use AI-generated outputs as the sole basis for employment decisions

HireMike reserves the right to suspend or terminate access for violations of these Terms.

7. Privacy

Use of HireMike is also governed by the HireMike Privacy Policy.

The Privacy Policy explains how personal information is collected, used, stored, and disclosed, including how HireMike handles data accessed through Google APIs.

8. Connected Accounts & Calendar Integrations

HireMike allows employers to connect third-party accounts — including Google Calendar (via a Google Workspace or personal Google Account) and Microsoft 365 — to enable interview scheduling.

By connecting an account, you:

Confirm that you are authorised to connect that account and to grant the permissions requested
Authorise HireMike to read your availability and to create, update, and cancel calendar events on your behalf for the purpose of interview scheduling
Acknowledge that your use of the connected service remains subject to that provider's own terms

You may disconnect a connected account at any time in your HireMike account settings. If you connected a Google Account, you may also revoke HireMike's access directly at myaccount.google.com/permissions. Disconnecting an account may prevent scheduling features from functioning.

HireMike's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Section 8 of the Privacy Policy sets out what Google user data HireMike accesses and how it is used, stored, shared, and retained.

9. Fees, Account Balance & Payments

Advance Payments (Top-Ups)

HireMike operates using a prepaid account balance model. When you add funds to your account ("top up"), you are making an advance payment for HireMike services. A top-up is not a voucher, gift card, or credit redeemable for services — it is a payment for HireMike services made in advance of use.

Funds held on your account balance may be used for services including:

AI CV screening
AI interviews
Platform-related processing services

New accounts may also receive free promotional credit (for example, a signup trial credit). Promotional credit is provided at no charge, is not purchased, and is separate from the advance payments described above.

Pricing may change at any time with notice published through the platform or website.

GST

Prices for HireMike services are exclusive of GST. For customers in Australia, GST is added to the amount charged when funds are added to your account balance. Stripe, our payment processor, issues a tax invoice for each payment.

Refunds

Refunds are provided at HireMike's discretion only.

HireMike may consider refunds in situations including:

Duplicate charges
Unused account balances
Significant service outages

Candidates invited to interviews but who do not attend are generally not charged.

Except where required by law, all purchases are otherwise final.

Nothing in these Terms excludes rights or remedies available under Australian Consumer Law.

Payment Processing

Payments are processed using:

Stripe

HireMike does not store full payment card details.

10. Service Availability

HireMike is provided on an "as available" basis.

We may:

Modify platform features
Introduce new functionality
Remove features
Perform maintenance
Experience outages or interruptions

Planned or emergency maintenance windows may occur without prior notice.

HireMike does not guarantee uninterrupted or error-free availability.

Support is provided:

Via email only
During standard business hours only

11. Third-Party Services

HireMike relies on third-party providers, including:

HireMike is not responsible for outages, interruptions, or failures caused by third-party providers.

12. Intellectual Property

HireMike retains ownership of:

The platform
Software
AI systems
Scoring methodologies
Branding
Website content
Workflows and platform functionality

Employers retain ownership of:

Uploaded job advertisements
Internal notes
Employer-created recruitment content

Users grant HireMike a limited, non-exclusive licence to host, store, process, and display uploaded content solely to operate, secure, and support the platform and to deliver the services requested.

HireMike does not use employer content, candidate content, interview recordings, or transcripts to train artificial intelligence or machine learning models, and does not permit its AI service providers to use that content for model training.

You must not copy, reproduce, reverse engineer, or commercially exploit HireMike without written permission.

13. Data Retention & Account Termination

Employer account data may be retained for up to 30 days following account termination before deletion.

Candidate records associated with a recruitment process are retained for up to 12 months following completion of that process, unless the employer configures a shorter period or requests earlier deletion.

On termination of an employer account, all data associated with that account — including candidate records — is deleted within 30 days, regardless of any longer retention period that would otherwise apply.

Backups and logs may also persist temporarily for operational and security purposes.

HireMike may suspend or terminate accounts immediately where:

Non-payment occurs
Security risks are detected
Unlawful activity is suspected
These Terms are violated
Platform integrity is threatened

14. Export Controls & Compliance

Users must not use HireMike:

In violation of applicable sanctions laws
For unlawful surveillance or cyber activity
In restricted jurisdictions where prohibited by law
In connection with illegal or fraudulent activity

Users are responsible for complying with all applicable laws and regulations.

15. Publicity Rights

Unless otherwise agreed in writing, HireMike may identify customers by business name and logo in:

Customer lists
Marketing materials
Website content
Case studies

Customers may request removal by contacting HireMike.

16. Disclaimer of Warranties

To the maximum extent permitted by law:

HireMike is provided "as is" and "as available"
We make no guarantees regarding:
- Hiring outcomes
- Candidate quality
- Candidate honesty
- AI accuracy
- Platform availability
- Business results

We disclaim all implied warranties except those that cannot legally be excluded.

17. Limitation of Liability

To the maximum extent permitted by law, HireMike and Inprod Solutions Pty Ltd are not liable for:

Indirect damages
Consequential damages
Lost profits
Lost business opportunities
Reputational damage
Employment disputes
Hiring outcomes
Candidate conduct
Reliance on AI-generated outputs

Our total aggregate liability arising from or related to the platform is limited to the fees paid by the customer to HireMike during the three (3) months preceding the event giving rise to the claim.

Nothing in these Terms excludes liability that cannot legally be excluded under Australian law.

18. Indemnity

You agree to indemnify and hold harmless HireMike, Inprod Solutions Pty Ltd, and their officers, employees, and contractors from claims, damages, losses, liabilities, and expenses arising from:

Your misuse of the platform
Unlawful hiring practices
Discrimination claims
Breaches of employment law
Uploaded content
Reliance on AI-generated outputs
Violations of these Terms

19. Governing Law

These Terms are governed by the laws of Victoria, Australia. You agree to the exclusive jurisdiction of the courts of Victoria, Australia.

20. General Provisions

Force Majeure

Neither party is liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, fire, flood, war, civil unrest, industrial action, epidemics, government action, failures of telecommunications or internet infrastructure, cyber attacks, or the failure or unavailability of third-party service providers.

Notices

HireMike may give notice to you by email to the address associated with your account, or by posting a notice within the platform. Notices to HireMike must be sent to privacy@inprod.io. Notices are taken to be received on the day of sending unless the sender receives a delivery failure.

Assignment

You may not assign or transfer these Terms, or any rights under them, without HireMike's prior written consent. HireMike may assign or novate these Terms to a related body corporate, or in connection with a merger, acquisition, restructure, or sale of assets, on written notice to you.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision is severed to the minimum extent necessary and the remaining provisions continue in full force and effect.

Waiver

A failure or delay by either party in exercising a right under these Terms does not operate as a waiver of that right. A waiver is effective only if given in writing, and applies only to the specific instance for which it is given.

Entire Agreement

These Terms, together with the Privacy Policy and any written order form or service agreement executed between the parties, constitute the entire agreement between you and HireMike in relation to the platform, and supersede all prior representations, proposals, and understandings. Where a signed service agreement conflicts with these Terms, the signed agreement prevails to the extent of the inconsistency.

Inprod Solutions Pty Ltd ABN 71 609 446 531